Frequently Asked Questions

 

Can I order custom colours and sizing for the accessories?

All items can be created to your requirements if material of that specified colour is available.

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As we use upcycled materials to the create the majority of our products, please contact us to discuss your requirements.

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Where do your materials come from?

I use upcycled materials when available.

 

When I cannot source the specific material for that piece I am working on, I source materials from other Australian small businesses.

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Shop Updates

New items will be added to the online store as they become available.

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Shop updates will be announced first on Instagram, you can follow us at @furiendsdesigns

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Sizing

Refer to the Sizing page for advice.

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Care Instructions

Gently spot clean with a damp cloth and dry in the shade.

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Shipping

Refer to Shipping Policy.

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Returns/Exchanges

Refer to Returns/Exchange Policy,

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Safety Information

It is the customer/owner's responsibility to determine the suitability of the accessory for their dog.

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Please ensure your dog is always supervised while wearing our accessories. AT no time 

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Many of our accessories have additional materials attached such as pearls, feathers and jewelry pieces, which all increase the choking hazard risk, when your dog is not supervised while wearing our accessories. 

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Please ensure you check your accessories for wear and damage prior to your dog wearing them.

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Furiends Designs takes no legal responsibility for the use or misuse of the products.

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